Terms and Conditions
Last updated: 1/6/2025
1. Acceptance of Terms
By accessing or using the services provided by Purgo Clean ("we", "our", or "us"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services
Purgo Clean provides professional cleaning services for residential and commercial properties. The specific services offered may vary and are subject to change without notice.
3. Booking and Cancellation
- Bookings can be made through our website, phone, or email.
- We require at least 24 hours' notice for cancellations or rescheduling.
- Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
4. Payment
- Payment is due upon completion of services unless otherwise agreed.
- We accept various payment methods as specified on our website.
- Prices are subject to change without notice.
5. Customer Responsibilities
- Provide accurate information when booking services.
- Ensure our staff has access to the areas to be cleaned.
- Remove or secure valuable items before the cleaning service.
- Inform us of any special instructions or areas to avoid.
6. Liability
Purgo Clean is insured for property damage caused by our staff. However, we are not liable for:
- Damage due to faulty or improper installation of any item.
- Damage to items that are not properly affixed.
- Normal wear and tear.
- Pre-existing damage or defects.
7. Quality Guarantee
We strive to provide high-quality services. If you are not satisfied with our service, please contact us within 24 hours, and we will re-clean the unsatisfactory areas at no additional cost.
8. Privacy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Purgo Clean
Email: info@purgoclean.com
Phone: [Your Phone Number]
Address: [Your Business Address]